Shipping/Returns

Shipping

Shipping areas

The products can be shipped anywhere in the USA except Alaska.

International shipping

Unfortunately, international shipping service is not supported at this time.

Processing Times

All orders will be processed and shipped within 4-8 business days.  If there is an unexpected delay we will contact you via email or phone.

Carriers

There are three different carriers to make sure your products arrive to you on time.

United Parcel Service ( UPS )

United States Postal Service ( USPS )

Fedex

Shipping Charges

Shipment method

Estimated delivery time

Shipment cost

Ground Shipping

4-8 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99

Express Shipping

2-5 Business Days

$9.99

 

Returns

Returns are in accordance with the manufacturer's return policy. If you are not completely satisfied with your purchase you have 30 days to return Waterdrop brand products.  

For all returns please contact the manufacture:

-Via Email: service@waterdropfilter.com
-Via Toll free number: 1-888-352-3558
-Via Waterdrop's site: http://www.waterdropfilter.com

If you need additional assistance please contact us at:

contact@oraclefilters.com or via phone at (559) 202-1003

We will be happy to assist you.

Thank you for purchasing from us!